Support

How can we help?

Linelace is an iOS app made by Linelace LLC.

Contact us

Questions, problems, or feedback?

A person reads every message. We're a small company, so a reply may take a day or two, but you will get one.

Is Linelace available yet?

Not yet. Linelace is coming to iOS. If you'd like to hear when it launches, join the waitlist on the home page.

How much does it cost?

One plan with everything included: $7.99 a month or $49.99 a year, after a 7-day free trial. No ads, and no free tier with features held back.

How do I cancel my subscription?

Apple handles subscriptions, so you cancel through Apple, not in the Linelace app. On your iPhone, open Settings, tap your name, then Subscriptions, and choose Linelace. You keep access until the end of the period you've already paid for.

Deleting the app doesn't cancel the subscription. You have to cancel through Apple.

Can I get a refund?

Apple processes every App Store payment, so refunds are Apple's decision and we can't issue them ourselves. You can request one at reportaproblem.apple.com.

How do I sign in?

With Sign in with Apple. You never make a Linelace password, and we don't keep one.

What happens to my photos?

Where a photo was taken stays private: location is removed from every photo before it leaves your device. We don't sell what you put into Linelace, and we don't use it to train machine learning models.

Where is the privacy policy?

Our full Privacy Policy covers the Linelace app and this website: what we collect, where it is stored, how long we keep it, and how to delete it.

How do I get off the waitlist?

Email support@linelace.com and we'll delete your email address.

Is Linelace a medical or treatment app?

No. Linelace is a productivity and organization tool for anyone with racing thoughts or busy days, including adults with ADHD. It doesn't diagnose or treat anything, and it isn't a substitute for professional care. Section 2 of the Terms of Use says more.

Who we are

Linelace is published by Linelace LLC, a North Carolina limited liability company.

Linelace LLC
4030 Wake Forest Rd, Ste 349
Raleigh, NC 27609
United States

Email: support@linelace.com